Programs & Services


  • AARP
    • 55 Driver Safety Program: In cooperation with AARP, the City hosts driving classes every year in May. 
    • Tax Preparation: AARP helps low-to-moderate income taxpayers file their taxes at no charge and on time! Registration begins in January.
  • City Food Pantry: There is emergency assistance for anyone in need of food.  Anyone wishing to make a donation of non-perishable food or cash should contact Human Services 440-526-4074.
  • Computer Laboratory: The lab is open for resident use, with regular scheduled classes also available. 
  • Family Counseling Service: Referrals for counseling services are available for families, children and adults requiring emotional support.
  • Glucose, Blood Pressure Screenings: These are performed by University Hospital Parma Medical Center regularly, no fasting and reservations are necessary. Free cholesterol screenings are scheduled and advertised yearly.  
  • Home Energy Assistance Program (HEAP): Schedule an appointment with Human Services for HEAP assistance.
  • Human Services Bus: A 14-passenger bus is available for residents who cannot drive to shopping, banking, etc. Rules, schedules, and applications are available at the Office of Human Services.
  • Human Services Library: Many donated books, magazines, and puzzles are available on an honor basis.
  • Job Search Support:  To schedule an appointment with a licensed Social Worker available to assist in your job search, call 440-526-4074 for more information.
  • Lifeline Medical Alert System: Human Services offers Lifeline at only $12.00 per month with a one time set up fee of $20.00.  Equipment is rented NO purchase required. Equipment is Installed by the City.  Requirements: working landline, surge protector power strip, lock box or garage keypad entry. Call 440-526-4074.
  • Meals On Wheels
  • Medicare / Medicaid Assistance: Ohio Senior Health Insurance Information Program is a program sponsored by the State of Ohio that provides trained volunteers to assist with Medicare / Medicaid and supplemental insurance forms. An appointment is necessary.
    • Medicare Counseling with Jim Aust -  Second Thursday of every month - call 440-526-4074 to schedule an appointment.
  • Medical Transport:  Transportation to medical appointments is available for residents that are unable to drive and have no driver in the household. Wheelchair transportation is also available.
  • Salvation Army Bell Ringer: The local service unit provides emergency assistance and help with utility bills to residents in our immediate area. Contact the Human Services Department for more information. The program helps needy families in our area pay utility bills once a year.
  • Snow Removal: The city provides snow removal for those who qualify. Applications are available at the Human Services Department, and are accepted throughout the month of October.
  • Telephone Reassurance: Volunteers call residents for a friendly reassuring chat to check in on their well being.
  • Weekly Shopping Trips: Transportation is available for residents that are unable to drive and have no means of transportation. Every Wednesday at 9:00 am, call Human Services for details.
  • Yuletide Hunger Program: This program is a cooperative community effort between the cities of Broadview Heights, Brecksville, Independence, and Seven Hills, as well as the school systems. It provides food, clothing, toys, etc. for families in need during the holiday season.